How can I contact Traveline Cymru?
By phone…
You can telephone us on 0871 200 22 33 (calls cost 10p per minute plus 6p connection fee from a BT land line, other networks may differ and mobiles may be significantly higher).
Our call centre agents, based in North Wales are available from 7am until 10pm daily throughout the year. On Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day we operate a limited service.
Via the Internet…
On our website, we provide a number of methods for you to get the information you need:
Plan My Journey
The Plan My Journey page is for people who don’t know all the details of their journey. Here you can enter your start point, where you want to go, date and estimated time of travel and you will be provided with all options available for your journey.
By Email...
Please fill out our feedback form and we will aim to get back to you within 10 working days.
Check our FAQs page as your issue may be addressed there.
By Post...
Please write to us at:
Traveline Cymru
PO Box 83
CF11 1NA
plan my journey...
