Contact the Team!
If you can’t find what you’re looking for on our website or simply want the reassurance of speaking to a real person, why not contact our call centre?
You can reach them by calling 0871 200 22 33 (calls cost 10p per 
minute plus network extras) open daily from 7am until 10pm*.
Our call centre is based here in Wales and all of our agents are bilingual. So if you wish to speak in English or Welsh, there will always be someone available to help!
In recent customer satisfaction research, our customers rated their satisfaction with our call centre very highly with 91% either very or quite satisfied with the service.
So no matter how simple or complicated your enquiry, why not give us a call?
*Closed on Christmas Day and operating reduced hours on Christmas Eve, Boxing Day, New Year’s Eve and New Year’s Day
