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Call usâ¦

Call us…

If you are struggling to find the information you need online, or simply want to speak to someone, you can contact our call centre based here in Wales, for journey enquiries, advice and service updates.

Whether you need help planning your journey, need to know more about your bus timetable or want to find out travel alerts, our bilingual call centre agents are available to help with those queries and many more. Calls can be made from 7:00 until 20:00 daily, every day except Christmas Day.

Call 0871 200 22 33 now, calls cost 10p per minute plus any charges your network provider makes.


Our Contact Centre Opening Hours for the Christmas period are listed below:

Monday 22nd December - 07:00 - 20:00

Tuesday 23rd December - 07:00 - 20:00

Christmas Eve, Wednesday 24th December - 07:00 - 18:00

Christmas Day, Thursday 25th December - CLOSED

Boxing Day, Friday 26th December - 10:00 - 16:00

Saturday 27th December - 07:00 - 20:00

Sunday 28th December - 07:00 - 20:00

Monday 29th December - 07:00 - 20:00

Tuesday 30th December - 07:00 - 20:00

New Year's Eve, Wednesday 31st December - 07:00 - 20:00

2015:

New Year's Day, Thursday 1st January - 08:00 - 20:00

Friday 2nd January - 07:00 - 20:00